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Image Help & Support

We believe that high-quality photos of your old house are the key to attracting buyers. To help you get the most out of your listing, we offer these guidelines.

Submitting Your Old House Images for Your Listing

To upload directly from your computer or digital camera:

To send your images to us:

Be sure to include your contact information with your images. We also suggest including a caption and/or description of each image, and the year taken, if known.

Managing Your Images

Once you have uploaded images to your listing, you can edit them, replace them, hide them or delete them.

From the listing Editor page, there are two ways to do this. First, you can click on the Edit buttons that float over the images. Second, you can use the Image Manager. Look for the button on the toolbar on the right side of the page.

The Image Manager displays all of your images in a column. From here you can edit your image information by clicking on the Edit links (this is the same as clicking the image Edit buttons on the listing Editor page). You can also rorate the images, hide and un-hide them, change their sequence, and delete them from the Image Manager.

Having Trouble?

There are many reasons you may not be able to upload images including: corrupt image file, large file size, slow internet connection, and wrong image format. If you are not able to upload your images with the Image Editor, email them to us along with your contact info and listing ID. We'll add them to your listing for you.

Image Dimensions

Send us the largest version of the image you have. We will automatically re-size it as needed to display effectively on the Web site.

Image Format and File Size

You must send images in JPEG or PNG format. These are the most popular format for digital photos and are best for this kind of site. Image files should have a .jpg, .jpeg, or .pgn extension.

The maximum file size for any image is 20 megabytes. Most digital cameras and smartphones produce images between 2 and 5 megabytes in size, which is plenty for use on the website. Plus, they upload a lot faster. If your camera is producing images larger than our maximum limit, there will be a way to reduce the resolution.

Image File Names

The file name of the image nevers shows up on the public part of the site, so it doesn't really matter what you name it. Usually the name assigned by your phone or camera (e.g., DSW_0054.jpg) is just fine.

If you happen to upload a new image with the same file name as a previous image, we will rename it so they don't get mixed up.

If you want to upload an image that you have renamed, please observe these guidelines:

Image Resolution

Resolution refers to level of detail in your image, expressed in the number of pixels per inch. The higher the pixels per inch, the more detailed the image (and the bigger the image file size).

Your digital cameral is probably capable of taking high-resolution images at 200 pixels per inch or more, but this is more resolution than we can display on today's websites, so we automatically reduce the resolution to display the images effectively and quickly.

If you are uploading a lot of images, or if Internet bandwidth is is short supply, you can adjust your camera or use software to create lower-resolution images. These will be smaller and will upload more quickly. But we recommend uploading the largest version you have anyway; this will allow them to keep up with advances in browser display technology.

Composing Your Images

For best results on OldHouses.com, we offer the following tips for composing and taking your images:

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