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OldHouses.com FAQ
OldHouses.com features the finest collection of old houses for sale, old house archives, and restoration and renovation resources.
Get an account on OldHouses.com by clicking the Your Account link in the top menu. The account login page will display allowing you to log in or create a new account.
How do I recover my lost my username and/or password?
Our Account Password Recovery page allows you to recover your username and/or password.
How do I get on/off your mailing list?
Change your mailing list status by going to the Mailing List page. To specify the type of email you want to receive (HTML or plain text), go to Account Options in Your Account. For specialized notifications, go to Notification Services in Your Account.
How many emails do you send out for your mailing list?
We send one weekly email message containing new and modified listings and periodic news about OldHouses.com. By default, your account will receive the new listing email for all new listings from the past week. You can update your account notification settings to receive specialized notifications.
What are specialized email notifications?
Specialized notifications allow you to take control of the listing notifications you receive each week. You can use any criteria from a saved search or your Scrapbook to filter which new and changed listing notifications you receive. Manage your specialized notifications from the Notification Services section of Your Account.
Why haven’t I received any email notifications from OldHouses.com?
Most email notifications from OldHouses.com are sent to mailing list subscribers. Check your subscription status. Important messages such as purchase receipts and listing expirations will be sent regardless of your subscription status. Please check your account email address and verify that it is up-to-date and correct. If you continue to have problems receiving messages from OldHouses.com, update your spam filter settings to receive emails from the OldHouses.com domain and as always you can contact us with any questions.
Note: Because of the varying email clients and spam filters, we cannot provide support for individual email/spam customizations. Please contact your ISP or network administrator for assistance.
How many hits/visits does OldHouses.com get?
We're growing and improving daily and our site traffic is no exception. For the latest traffic numbers please visit the Why List Your House? page.
Listing Help FAQ
How do I list a house for sale or rent?
Easy! Go to the List Your House link in the right side toolbar and follow the steps to add your listing. When you have added all your information and images, click Publish Listing in the top-right of your listing preview page.
How much does it cost to list a house?
The Basic Listing Service ($50/90 days) is required to list a house on OldHouses.com. Please refer to the Pricing and Services for more info.
Are there any listing discounts or specials?
Yes. Every 5th listing you publish and/or renew is FREE!
Who can list houses on OldHouses.com?
Anyone can list a house on OldHouses.com. FSBO and agent-listed old houses are all welcome.
Payments can be made through OldHouses.com when you publish your listing. We accept all major credit cards including Visa, Master Card, and American Express. Our web site is secured by Verisign to provide you the highest level of security and comfort when submitting your credit card information.
If you prefer to pay by check or money order, please make payable to Copley Internet Systems and send to 400 Clement Ave. Charlotte, NC 28204. Once your check or money order has been successfully processed your listing will be published.
You can edit your listing by going to Your Account then clicking the Edit Listing link for your listing.
How long will it take to reflect changes I make to my listing?
Immediately. Once you submit changes to an active listing they are reflected immediately on the web site.
If, however, your listing is featured on our home page or displayed on any other 'static' pages of the site, your changes will not be updated until that page is updated by us. Please contact us if you feel this applies to you.
How many images can I put on my listing?
Up to 4 images are included in a basic listing and you can add as many as you want by purchasing additional image services for your listing. Go to the Pricing and Services page for more info.
How do I add my images to my listing?
We have a special page to answer this one. Go to the image guidelines for more info.
Why aren’t my images showing on my listing?
While we have taken all measures to make sure our Image Manager handles your images correctly and quickly. Corrupt image files and unsupported image formats can prohibit your images from displaying properly on your listing. Please refer to our Image Guidelines for more info or contact us with any additional questions.
How do I view the number of hits for my listing?
Log in to Your Account. If you haven't already set up a view counter for your listing, click the "Add a View Counter" link to do so. Once your listing view counter is active, the times viewed or hits your listing has received will display on Your Account page for each listing where it is activated.
When you publish your listing, you are given all available services and features for your listing. Select any/all feature service(s) then proceed to the next step of the publish process. If you have already published your listing, go to Your Account and click the Add Services link for the listing you want to feature.
Go to Your Account and click the Renew Listing link for the listing you want to renew.
Will my listing be automatically renewed?
Nope. We may add auto-renewal support in the future but for now we'll just send you email reminders about your listing status.
Will I be notified to renew my listing?
Yes. We send out weekly notifications by email letting you know the status of your listing(s). If your account notification settings are turned off you will only receive a renewal notice after your listing expires.
My listing has sold, what do I do now?
If your listing is still active, you can change the listing status to sold by going to Your Account and editing your listing. If your listing has sold and has expired we invite you to share your house in our Old House Archive. Just click the Archive Listing link on Your Account page.
If your listing term is active you can hide your listing by going to Your Account and clicking the Hide Listing link for your listing. If it has expired you can Discard it from Your Account page.
Why isn’t my listing shown on OldHouses.com?
It was either not published or the listing term has expired. View the status of your listing(s) on Your Account page.
Why haven’t I received any responses about my listing?
If you haven't received any responses or inquiries about your listing, you may either have forgotten to include your contact information on your listing or your spam filter is rejecting inquiries from our web site. Be sure to include your contact info in your listing and provide as many methods as you can including, phone, cell, email, etc. We recommend testing your email inquiries from the site by going to your listing, clicking the Contact Seller link, then sending a message to yourself. If you do not receive it, set your spam filter to accept messages from the OldHouses.com domain.
I’m listed with a real estate agent. Can I still list my house on OldHouses.com?
Yes. You and/or your agent can list your house on OldHouses.com, however, you may want to check with your agent first to clear up any contract obligations prohibiting you from listing your house.
Space on the home page is limited and scheduled on a first-come, fist-serve basis. If your feature doesn't run on the dates specified in your email receipt, it is backlogged. Contact us to find out when it is scheduled or to request a time to run the feature.
Do you accept listings for old buildings?
Yep. We want to celebrate the glory of old houses and the old buildings that tell the stories of our history. All old houses and buildings are welcome.
Archive Listing FAQ
Archive listings are houses not-for-sale and presented for informational and educational purposes in the Old House Archives. The Old House Archives are a permanent collection of images and information about pre-1950 houses and other historic structures. For more info please visit Old House Archives Information or browse the archives.
How do I add an archive listing?
On the Old House Archives page there is a link to add your house to the archive.
How much does it cost to list an archive listing?
It's free, so share your old house and its stories with the rest of the world, archive your house today!
Resources FAQ
What are the OldHouses.com Resources?
The OldHouses.com Resources features resources with information about and links to: local and national preservation organizations, suppliers and services for restoration and renovation, old house architectural styles, house museums, restoration stories, and much more.
How do you get your resources?
Our resources are researched and added by the OldHouses.com staff and submitted by the OldHouses.com users. Resources submitted by the OldHouses.com users are carefully screened and only added if they provide a value or benefit to the OldHouses.com user.
Featured resources are also available. The price of featured resources is determined after a consultation with OldHouses.com and are only added if they benefit the OldHouses.com users. For more info about paid resources please see the Advertising section of the FAQ. Submit your resource.
Advertising FAQ
I would like to know how I go about advertising on your website and what is the cost to do so?
We offer advertising for old house related web sites and services in our resource section. The cost is determined after a consultation for the type of ad requested. Please contact us for more information.
Do you have any marketing materials I could customize with my information?
At this time we do not provide any customizable marketing materials or affiliate programs.